Refund policy
Refund & Cancellation Policy
No Return Policy At Orbit Electronics, all sales are final. We do not accept returns or exchanges for change of mind, incorrect selections, or general satisfaction once the order has been delivered.
Defective, Damaged, or Wrong Items (Full Refund) Your satisfaction is our priority. If your item arrives defective, damaged, or broken, or if you receive the wrong item, we will issue a full refund.
To claim a refund for a damaged or defective item:
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Contact us immediately within 7 days of receiving your package at orbitelectronices@gmail.com.
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Provide your Order Number, a clear description of the issue, and attaching clear photo/video evidence showing the damage or malfunction.
Once our team reviews and approves your claim, you will not be required to ship the defective item back. A full refund will be processed automatically to your original payment method within 5 to 10 business days.
Order Cancellations Orders can only be canceled within 12 hours of placing them. Once an order has been processed or shipped, it cannot be canceled, and our strict No-Return policy will apply.
Contact Us For any queries regarding damaged items or order status, please reach out to us at orbitelectronices@gmail.com.